Content Design

Good design has good content, great design is driven by content.


 

Building trust through content — A Content-Driven Sprint to address financial service skepticism

Mapping User Flow / Wireframing / User Testing / Microcopy / Content Hierarchy

Mapping User Flow / Wireframing / User Testing / Microcopy / Content Hierarchy

 

Data-driven writingRailsbank’s First Style Guide

Taxonomy Management / Content Management / Technical Writing / Content Mapping

Taxonomy Management / Content Management / Technical Writing / Content Mapping

 
 
 

Managing diverse readerships — Houston’s Launch Guides for integrating Customer Servicing assets

Content Mapping / Information Architecture / Mapping User Stories / Content Hierarchy /

Content Mapping / Information Architecture / Mapping User Stories / Content Hierarchy /

 

PERSONAL EXPLORATION

Combatting Misinformation  —Re-imagining Whatsapp’s FAQ

Content Hierarchy / Technical Writing / Content Auditing

Content Hierarchy / Technical Writing / Content Auditing

 

Content Design 101 A Beginner’s Guide to Content Design

From definitions, industry practices, to case studies, learn about the wonderful world of content!